Technology


  • Exterior of Walmart store with a sign that reads "grocery" and two cars parked in front.
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    Sam Silverstein/Grocery Dive
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    Deep Dive

    Walmart is quickly gaining ground in the grocery industry. What does that mean for other retailers?

    The mass retailer and Giant Eagle are dueling for control of Pittsburgh’s grocery market — and similar battles are playing out in other markets across the U.S.

    By , June 10, 2025
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    Peyton Bigora/Grocery Dive
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    UNFI’s operations remain hobbled following cyberattack

    The grocery company had to entirely shut down its network following the intrusion and is serving customers on only a “limited basis” as it works to recover, CEO Sandy Douglas said.

    By June 10, 2025
  • Sign about private label savings in a grocery store Explore the Trendlineâž”
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    Sam Silverstein/Grocery Dive
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    Trendline

    Grocery loyalty

    Food retailers are depending on techniques designed to build and maintain connections with customers as they strive to stand out.

    By Grocery Dive staff
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    Courtesy of United Natural Foods, Inc.
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    UNFI services disrupted by cyberattack

    The grocery retailer and wholesaler is working to resume full operations following “unauthorized activity” involving its IT systems.

    By June 9, 2025
  • A drone in the sky carries a Walmart-branded package.
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    Courtesy of Walmart
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    Walmart to expand drone delivery to 5 more cities

    Customers in Atlanta, Houston and more will be able to tap into the technology by next year as part of the retailer's deepening collaboration with Wing.

    By Max Garland • June 9, 2025
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    Permission granted by GS1 US
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    Sponsored by GS1 US

    Cracking the code of on-shelf availability

    Industry has set a date to make the transition to accepting 2D barcodes at point-of-sale (POS) — referred to as Sunrise 2027.

    June 2, 2025
  • Image of a grocery cart with a screen displaying grocery deals and a digital shopping list.
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    Instacart / Kateryna Baibakova

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    Sponsored by Instacart

    The intelligent aisle: How consumer trends and AI power the future of grocery advertising

    Instacart Ads on Caper Carts deliver savings to shoppers, opportunities for brands and new revenue streams for retailers. Learn more.

    By Instacart • June 2, 2025
  • A grocery display at a Walmart Supercenter in Cypress, Texas.
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    Courtesy of Walmart
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    Walmart links healthcare with grocery shopping

    The retailer has introduced a virtual badge to help Medicare Advantage members identify items they can buy with their OTC benefits.

    By May 29, 2025
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    Spencer Platt via Getty Images
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    Walgreens rekindles micro-fulfillment center strategy

    The pharmacy retailer added a 12th automated facility to its network while touting improved performance and shipped volumes.

    By Philip Neuffer • May 28, 2025
  • The Instacart logo is displayed on a computer monitor.
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    Justin Sullivan via Getty Images
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    Instacart names chief business officer as next CEO

    Chris Rogers will step into the top role in August after six years at the grocery technology company.

    By May 28, 2025
  • A Now Hiring sign hangs near the entrance to a Winn-Dixie Supermarket on September 21, 2021 in Hallandale, Florida.
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    Joe Raedle via Getty Images
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    Q&A

    How a new platform addresses grocery labor shortages

    The SuperMarket Agency is tailored to help supermarkets, big-box retailers and convenience stores fill store-level management roles, CEO Steve Kamali said.

    By May 27, 2025
  • UNFI truck parked on side of street
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    Peyton Bigora/Grocery Dive
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    UNFI, startup offer food-scoring tech to independent grocers

    The grocery distributor is making GreenChoice’s system, which rates products based on health- and sustainability-focused factors, available to retailers it serves.

    By May 21, 2025
  • A shopper pushing a Schnucks-branded Caper Cart in a grocery store.
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    Courtesy of Instacart
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    Instacart CEO’s exit won’t shift company strategy, top exec says

    As the company eyes ways to grow e-grocery penetration, it’s continuing to follow its business strategy while also refining several areas of the business, its CFO said.

    By May 21, 2025
  • VoCoVo Series 5 Pro Headsets
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    Courtesy of VoCoVo
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    Wakefern looks to streamline in-store communication among workers

    The grocery company partnered with VoCoVo to provide 30 ShopRite locations with new headsets that allow staffers to be in close communication and receive operations updates.

    By May 20, 2025
  • Fresh produce aisle enhanced with digital shelf analytics and data overlays.
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    Séverine Rigaud | ELIKYA

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    Sponsored by VusionGroup

    AI for retail: Rise of the connected store

    With the integration of advanced technologies like AI (artificial intelligence), computer vision and IoT, physical stores are evolving into intelligent, responsive and connected environments.

    May 19, 2025
  • Interior of a grocery store.
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    Courtesy of Samkaup
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    Aisles Abroad: How an Icelandic grocer won shopper loyalty through gamification

    Samkaup recently added more types of in-app games, noting that they boost product sales and generate revenue.

    By May 15, 2025
  • A grocery display at a Walmart Supercenter in Cypress, Texas.
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    Courtesy of Walmart
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    Walmart to pay tech company $222M over trade secret misappropriation

    The decision by an Arkansas jury is the latest twist in a legal battle between the mass retailer and Zest Labs, which claims Walmart stole technology that extends produce shelf life.

    By May 15, 2025
  • Instacart shopper buying milk
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    Courtesy of Instacart
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    Column

    The Friday Checkout: What’s next for Instacart now that its CEO is departing?

    The grocery technology company plans to name a member of its current executive team to replace Fidji Simo — and has a deep bench of candidates to consider.

    By Grocery Dive Staff • May 9, 2025
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt.
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    Permission granted by Target
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    One year later, Target calls express self-checkout a success

    The retailer’s self-checkout limits led to shorter transaction times, a higher net promoter score and more customers choosing staffed registers.

    By Bryan Wassel • May 8, 2025
  • A shopper uses a phone while holding a bag of carrots inside a grocery store.
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    SDI Productions via Getty Images
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    Opinion

    3 ways grocers can boost customer loyalty through in-store experiences

    Incorporating enhanced product assortment and smart use of technology are key strategies that distributors and grocery retailers can leverage to retain shoppers, writes Nicole Hudson of KeHE Distributors.

    By Nicole Hudson • May 8, 2025
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    iStock/SeventyFour/Toshiba

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    Sponsored by Toshiba Global Commerce Solutions

    The convenience of modularity

    What if tech could flex to fit your life? Here's why modularity matters more than ever.

    May 5, 2025
  • Instacart reaches out to retail partners in fresh rebrand
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    Courtesy of Instacart
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    Instacart buys e-commerce solutions provider Wynshop

    Instacart said the acquisition will bolster its expertise as it looks to deepen retailer partnerships with its expanding technology lineup.

    By May 1, 2025
  • A hand holding a phone with grocery ordering on the screen.
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    milindri via Getty Images
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    How grocers can meet Gen Z’s digital expectations

    This generation’s needs should serve as the playbook for creating omnichannel capabilities that highlight value and authenticity while bettering the in-store experience, sources said.

    By April 30, 2025
  • A grocery aisle at the Wegmans store in Tysons, Virginia
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    Catherine Douglas Moran/Grocery Dive
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    Q&A

    How AI could impact grocery pricing and private label

    Technology is giving retailers new ways to tie their customer data with advanced predictive technology, said Wesley Bean, president and COO of Engage3.

    By April 28, 2025
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    CFO Editorial Staff
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    Instacart to introduce quality scores for workers

    The grocery technology company will provide performance feedback that incorporates factors like the total number of items found, requested refunds and damaged products.

    By April 23, 2025
  • A hand holds an iPhone that displays Wegmans' updated app, and the screen reads, "New app features, even more to love."
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    Peyton Bigora/Grocery Dive
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    Wegmans’ elevated shopping experience goes digital

    The East Coast grocer recently launched a “new and improved” website and mobile app with enhanced personalization. Here’s a closer look.

    By April 21, 2025